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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Morrison

David Morrison

July 1, 2024

5  out of  5
rating by David Morrison
"Jennifer was committed to reviewing all of our current insurance policies that we've had for 35+ years with another carrier to determine whether or not State Farm could provide equal or better coverage for comparable costs or less. Jennifer is very knowledgeable with her many years of experience and puts your mind at ease knowing that you are in very capable hands. She is very personable and makes you feel like family, giving you total confidence in her abilities and genuine caring in meeting your insurance needs. She is very professional and has excellent communication skills and has the ability to explain details in very easy-to-understand terms. She responds to your inquiry requests in a very timely manner, whether it be by phone, text message or email (your choice of preference). Also, Jennifer's Associate (Michelle) has been very well-trained and has a very pleasing personality and makes you feel comfortable when communicating with her as well. Overall, a very pleasing experience and, my wife and I are very happy and thankful that we 'found' Jennifer to handle all of our insurance needs. We look forward to many years of a very close and friendly working relationship. We highly recommend Jennifer Biggs Insurance Agency - You won't be disappointed !!!"
We responded:
"David, we so appreciate your confidence in us and welcome you to the State Farm family. Thank you for your kind words. We look forward to working with you and your wife for a long time! "
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Adventures with Mikey G

June 19, 2024

5  out of  5
rating by Adventures with Mikey G
"Great service"
We responded:
"Mike, Thank you for the compliment. Always a pleasure to serve you!"
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K K

February 8, 2024

5  out of  5
rating by K K
"I just saw this business on a documnetary of the Amish...made me curious enough to look it up.."
We responded:
"Didn't know we made TV but Thanks for the information! We have had a State Farm presence in this community for over 50 years. Love this town and its people. "
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don Gill

January 23, 2024

5  out of  5
rating by don Gill
"Conscientious and friendly service!"
We responded:
"Don, Thanks for your comment! Honored to have you as a customer."
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Jane Thompson

March 31, 2023

5  out of  5
rating by Jane Thompson
"Went beyond service."
We responded:
"Jane we appreciate the compliment and are glad to help! Thank you."
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Steve Stewart

March 14, 2023

5  out of  5
rating by Steve Stewart
"Best service and friendliest staff I’ve ever worked with. Tami is the best!"
We responded:
"Thank you Steve for being part of the State Farm Family and thank you for the compliment!"
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Mary Adams

January 10, 2023

5  out of  5
rating by Mary Adams
"Long time established insurance agent that gave me a fair if not lower quote on car insurance. Very efficient"
We responded:
"Thank you for your kind compliment. We appreciate you being one of our customers!"
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Christin Malone

September 17, 2022

4  out of  5
rating by Christin Malone
"Friendly staff."
We responded:
"Christine, appreciate the comment. Michelle is great at her job. I get lots of compliments about her! "
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Noah Wiley

March 16, 2022

5  out of  5
rating by Noah Wiley
"The people in this office are super friendly, genuinely care about your needs, and are effective in their work. I am very thankful for these people."
We responded:
"Noah, thank you for your kind words. We are thankful to have you as one of our customers!"
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Debra Clark

September 24, 2021

5  out of  5
rating by Debra Clark
"Jennifer and Michelle have always been extremely helpful with all of my insurance needs. When I had a claim I received prompt service and guidance from them. I would highly recommend them for any of your insurance needs."
We responded:
"Deb, Thank you for your review and most importantly for your business with my agency for so many years. Truly appreciate your recommendation and your loyalty."
Profile photo of Krislyn Tanaka

Krislyn Tanaka

September 1, 2021

5  out of  5
rating by Krislyn Tanaka
"When you’re needing any kind of insurance, I was told it’s always wonderful to be able to speak to live people! If you’re needing insurance I cannot recommend this office enough. I’ve never had a group of people so helpful to assist, answer my questions, and consider my needs. Jennifer and Michelle have been so kind in helping me move to this part of the country and state."
We responded:
"Krislyn, Thank you for your compliments regarding our agency. Michelle and I both greatly appreciate you and your business. So happy you chose to do business with us!"
Profile photo of Phil Giles

Phil Giles

August 30, 2021

5  out of  5
rating by Phil Giles
"My parents have been with Jennifer Biggs State Farm for 10+ years and have had the best experience! Because of their excellent service and responsiveness myself and my fiancé have recently joined their agency and could not be happier!"
We responded:
"Welcome to our Agency and thank you for your kind words. Looking forward to working with you and your fiancee!"
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Nighthawksblues

August 23, 2021

5  out of  5
rating by Nighthawksblues
"I have been a state farm insurance customer for many years. I've always been pleased with the service from Jennifer Biggs office. I feel like I can go there with any question or concern and be treated with respect and kindness. I would highly recommend this office to anyone who needed insurance or financial products."
We responded:
"Lori, Thank you for your continued business with my agency and for your comments. Your opinions and loyalty are very much appreciated!"
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J. H.

July 27, 2021

5  out of  5
rating by J. H.
"Jennifer reviewed our old policy and found some places we were sorely lacking in coverage. We feel relieved knowing that our property is now adequately covered. Both Jennifer and Michelle are pleasant to work with and know their product."
We responded:
"Thank you Jane for your Review and the kind words. Its a pleasure welcoming you to our agency and the State Farm Family!"
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Bob Merriman

May 28, 2021

5  out of  5
rating by Bob Merriman
"She said she would look into an issue and she followed up quickly."
We responded:
"Thank you for your compliment. Appreciate your insurance business."
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B W

May 19, 2021

5  out of  5
rating by B W
"We have been in business with Jennifer at State Farm for a good 29 years. Anytime we have had a question, or need something changed, she is prompt and professional with all the information and options we need. Jennifer and her staff/agency is not just a business but hometown people you can trust to have your best interest in mind!"
We responded:
"Barb, thank you for your kind words and loyalty over the years. Always a pleasure working with you!"
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Michelle DuPont

May 18, 2021

5  out of  5
rating by Michelle DuPont
"Jennifer has been my insurance agent for about 17 years. She always goes above and beyond in every way possible to help with all of my insurance needs. She is knowledgeable, professional, and treats you as though you are family."
We responded:
"Michelle, Thank you for being our customer for 17 years. Appreciate your kind words."
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Brian Gilmore

March 25, 2021

5  out of  5
rating by Brian Gilmore
"Great service... Very knowledgeable... Thank You"
We responded:
"Thank you for your compliments. Its always a pleasure working with customers like you!"
Profile photo of Nicole Thomas

Nicole Thomas

July 21, 2020

5  out of  5
rating by Nicole Thomas
"Jen and Michelle are great to work with! They are always very kind and professional when it comes to all of your auto, home and life insurance needs!"
Profile photo of Dan Byers

Dan Byers

September 16, 2019

5  out of  5
rating by Dan Byers
"The most caring insurance agency around! Jennifer and the staff really treat you like family and are so very helpful. Highly recommend them for all your insurance needs. Bundle your policies for the most savings!"